Refund Policy

Overview Our goal is to ensure you are completely satisfied with your purchase. If you are not happy with your premium leather shoes from Levo BD, we are here to help.

Return Eligibility

• You have 7 days to return an item from the date you received it.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

• You must have the receipt or proof of purchase.

Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your original method of payment (or via bKash/Nagad).

Exchanges If you need to exchange an item for a different size, please contact our support team immediately at 01886208847.

Shipping Costs

• Defective Items: If the product is defective or damaged upon arrival, Levo BD will bear the return shipping cost.

• Change of Mind/Size Issue: If you are returning the item due to a sizing issue (where the correct size was sent but it does not fit) or a change of mind, you will be responsible for paying for your own shipping costs for returning the item.

Contact Us If you have any questions on how to return your item to us, contact us at 01886208847.